Room was good, breakfast was great value and brilliant selection.
Kevin
luglio 2023
I liked everything to be honest. I hadn't intended to stay in Bilbao as long as I did and found the hotel by "accident" Having said that the location is fantastic, the breakfast was superb with lots of options. The room was very comfortable and all the staff throughout the hotel were extremely friendly. There is secure parking which is an essential for me as a motorcyclist. Fair to point out that the parking is at an additional cost but well worth it for peace of mind. Something to note, it is right beside the AC Bilbao football stadium. There was a big match on the Tuesday night. I am not a huge football fan but I have been converted and the atmosphere was truly amazing. I will be back to see a game... The hotel is close..ish to everything. I was able to walk to the Guggenheim and everywhere else. Perfect for me!!
Brian
aprile 2023
The room was clean and the staff was friendly, efficient, and welcoming. The breakfast was very good. The toiletries were nice and thankfully included a toothbrush and tooth paste (which I had forgotten).
Andrew
aprile 2023
Kind and lovely staff always with a smile on the face. Breakfast had very good options, from savoury to sweet. Bed and pillow were very comfortable.
Alonso
marzo 2023
Our room enjoyed a decent view being at the back, not facing the sports centre. It and the bathroom were well designed and had every convenience including a proper bath. Plumbing excellent. The staff could not have been more welcoming and helpful, including translations from Spanish to English. The buffet breakfast had everything, all of very good quality. Dinner too was delicious and very good value.
John
maggio 2023
My partner and I travelled to Bilbao to compete in the European Triathlon Championships which necessitated taking bikes with us too. The location was perfect for my race starting by the Maritime Museum, we were allowed to store our (clean) bikes in our room and the carpark behind the hotel was ideal too. The room was spotlessly clean and fresh, as was the ensuite bathroom - super nice bedding and towels made us feel both comfortable and relaxed. Breakfast was a Buffet style affair with loads of choice and we ate like Kings (being athletes!) - nothing was too much trouble for the staff and Reception - we couldn't have been made more welcome, despite them being very busy with athletes and a weekend wedding party. On our departure the car had a flat battery - again, two Spanish guys came to our immediate rescue and sorted us out, and we (just!!) made our ferry from Santander in time. They were polite and friendly, and genuinely wanted to get us on the road as we were up against Time.
Joanna
settembre 2022
Fabulous modern hotel with great rooms. The breakfast choice was excellent. Super location right opposite the football stadium and even though there was a match on whilst we were there it was not noisy. A few bars within a couple of minutes and easy walking to the old town. Underground only a stroll away. Will certainly be back to visit this lovely city and would 100% stay here. Worth adding that we had an issue as our toilet wasn’t working. The staff acted as soon as advised and moved us to another room.
Tracey
dicembre 2022
The Location, the room, the staff. Fantastic access for travel. The view from our room and The Terrace bar was stunning. Great hospitality. Loved the cafe inside and out. The staff, particularly The Terrace staff were very welcoming and friendly and efficient. Being close to all amenities.
Andrew
settembre 2023
Location of the hotel was very convenient. Beds were comfy, room was clean.
Lise
agosto 2022
Incredible breakfast, best I've ever had in a hotel. Comfortable rooms, good location for exploring Bilbao. Safe parking
Stephen
settembre 2023